Shipping Policy
Shipping Policy
Last Updated: 8 October 2025
Shipping Areas
We currently ship to all addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.
Processing Time
Orders are typically processed within 1-2 business days (Monday-Friday, excluding UK bank holidays). You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Methods and Costs
Free Delivery
On all products purchased from the website
Delivery Information
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Deliveries are made Monday-Saturday (excluding bank holidays)
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A signature may be required upon delivery
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If you are not available, the carrier will leave a collection notice
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Packages will be held at the local depot for collection
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us within 48 hours of the expected delivery date. We will work with the carrier to resolve the issue and arrange a replacement or refund as appropriate.
International Shipping
We do not currently offer international shipping outside the United Kingdom.
Contact Information
For shipping inquiries, please contact us at:
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Company: Nye vigour ltd
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Website: www.nyevigour.com
Please allow 24-48 hours for a response to shipping-related inquiries.
This shipping policy is effective as of the last updated date above and may be updated from time to time.
Returns
Returns and exchanges are only accepted for unopened and unsealed products. Products need to be returned within 5 working days to maximise expiry date and postage and restocking charge will apply. Refund will be actioned within 5 workings days once received.
We want to ensure that you are completely satisfied with your purchase, so please make sure to check your items before opening. Thank you for understanding!